Lateness Policy

Please arrive on time and ready for treatment at your appointment time. If it is your first visit to the clinic, plan to arrive 20 minutes ahead of your appointment to leave time to complete intake forms and to change clothes, if necessary. Because of our busy schedule, we cannot guarantee that you will be seen if you miss your appointment.

If you arrive 10 minutes past your appointment time, you may need to wait to be treated.

If you arrive 20 minutes after your appointment time, we may not be able to see you and will consider it a missed appointment. The cancellation fee of $20 will then apply unless it is your first visit to the clinic.

You can pay the fee for a missed appointment with our online payment system or you can pay at the time of your next appointment.