Scheduling Policy

If you need to make appointments for someone other than yourself, please make a separate account for them. We cannot accommodate new patients in returning patient slots. Also the acupuncturists need to have the correct name in order to review patient charts prior to treatments.

Cancellation Policy

If you know more than 24 hours in advance that you need to cancel or reschedule your appointment, you may make changes yourself on our online booking system. 

If you need to cancel or reschedule your appointment within 24 hours of the appointment time, you will need to call the clinic at (347) 871–6736. Our online booking system does not allow you to cancel or reschedule your appointment within 24 hours of its expected occurrence.

A $20 fee applies for late cancellations. As a courtesy, if there is another appointment available on the same day, we’ll offer you that time without applying the fee. You can pay a fee for a late cancellation with our online system, or you can pay at the clinic on the date of your next appointment.